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Performance Management

Managing performance can be challenging in any business moment. Tough conversations, unmet expectations, strategic misalignment, personality mismatches; the potential for conflict, even harm, is high, as are the stakes. Employees who feel their performance management experience doesn’t match their work experience won’t stick around long. Layer on top of that the professional, cultural and social hierarchies and it’s easy to understand why all employees, managers and individual contributors find performance management to be a difficult experience. MAiUS classes on performance management explore:

·       The performance management lifecycle

·       Historic patterns of bias in performance management

·       How to have collaborative feedback in performance management discussions

·       How to have tough but equitable conversations about behavior change and performance improvement

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